Terms & conditions

VoiceCard provides hospitals with a service for digital birth announcements: a staff application, a lobby-display application, AI-generated voice greetings, and shareable digital cards ("the Service"). These terms are an agreement between VoiceCard and the hospital using the Service ("you"). Family members who view a card are covered by the visitor terms in section 7.

The Service is paid for with prepaid credit. You buy credit in advance via Razorpay (UPI, card, or netbanking) as a one-time payment — there is no subscription and no auto-debit mandate. Credit is consumed per birth announcement created, at the per-announcement rate agreed with your hospital and shown in your account; bulk credit packs may include additional credit as stated at the time of purchase. Credit does not expire. Applicable GST is additional. We may revise the per-announcement rate with 30 days' notice, effective for announcements created after that notice period; your existing credit balance carries over unchanged. Screen-kit hardware, if supplied, is invoiced as agreed in your order.

• Enter announcement details only with the family's agreement, and photos only with recorded consent of a parent/guardian;
• Use the staff approval step before announcements play publicly — you control what your lobby plays;
• Keep your staff login confidential and tell us immediately if it is compromised;
• Honour family requests for correction or deletion promptly.

We provide the Service with reasonable skill and care, target high availability, and protect personal data as described in the privacy policy. AI-generated voice may occasionally mispronounce a name — the staff preview-and-approve step exists precisely so nothing unapproved reaches your lobby or the family.

You may stop using the Service at any time — there is nothing to cancel, since credit is prepaid and nothing recurs (see the cancellation & refund policy). We may suspend the Service where your credit balance is exhausted, or for material breach of section 3. On termination, card pages are taken offline and data is deleted per the privacy policy's retention rules.

To the maximum extent permitted by law, our aggregate liability under these terms is limited to the amounts paid by you for the Service in the three months preceding the claim. We are not liable for indirect or consequential losses, or for failures caused by your premises' power, network, or display hardware not supplied by us.

Card pages are provided for the family's personal, non-commercial sharing. Do not attempt to access other families' cards, scrape the service, or interfere with its operation.

These terms are governed by the laws of India; courts at Ahmedabad, Gujarat have exclusive jurisdiction. If any clause is held unenforceable, the rest remain in force. Questions: drpraharsh@gmail.com.